Purpose: the objective of this study was to analyze the individual and work factors that influence employee retention in the Lebanese insurance companies by reviewing the managers’ and employees’ perspectives. Design/methodology/approach: the information of this analysis was obtained through exploratory interviews and analyzed questionnaire results using the coding system and the Statistical Package for Social Sciences. Findings: the results of the study support the predicting factors (individual and job related) mentioned in the research. The analysis showed that gender, marital status, ...