Institutional Repository

Browsing by Subject "Internet banking--Lebanon"

Browsing by Subject "Internet banking--Lebanon"

Sort by: Order: Results:

  • Consumer perspectives about online banking and ATMs adoption in Lebanon 
    El Chemaly, Cynthia (Notre Dame University-Louaize, 2018)
    Purpose – The purpose of this research is to explore the factors that influence the Lebanese consumers' perception regarding the c-banking services and to segment and profile the users using the retrieved factors. Design/methodology/approach – A post-positivist epistemology and a deductive reasoning approach were adopted in this research. An online survey was administrated and 323 responses were collected. A factor analysis, regression analysis tests, non-parametric tests and a cluster analysis test were performed using Excel, SPSS, and EViews. Findings – The qualitative findings of this ...
  • Customers satisfaction with digital banking channels: the case of the Lebanese banking sector 
    Yazbeck, Michel (Notre Dame University-Louaize, 2020)
    Purpose: The purpose of this research is to study the extent of adoption of DBCs, benefits of usage and service quality and their impact on the overall satisfaction with DBCs, in order to measure the satisfaction of digital technologies in the Lebanese banks, and to learn from this research if adopting digital channels would be beneficial or not for the Lebanese banks in different aspects. Design/methodology/approach: This research adopts a deductive approach, by using the data collected in statistical techniques to obtain significant results. The data was collected using a survey research ...
  • An exploratory study on adoption of online banking in Lebanon 
    Bchara, Raymona (Notre Dame University-Louaize, 2016)
    Purpose: This thesis attempts to explore the impact of adoption of online banking, through its various media and communication channels, on branch expansion and overall banks profitability. We use a sample of 17 Lebanese commercial banks constituting 90% of the Lebanese commercial banks sector, from 2004 till 2013. Design/ Methodology/ Approach: this study is based on a quantitative model with a deductive approach. Secondary data was collected from BILANBANQUES to feed into a multiple regression models. The independent variables are the following variables: year adoption of mobile banking, phone ...
  • Influence of electronic banking and the internet on Lebanese banking system 
    Darwish, Ali A. (Notre Dame University-Louaize, 1997)
    The purpose of this research project is to show the inflow of technological means that affect business especially Lebanese banks. the Lebanese private sector seeks always to implement technologies that are aimed to provide increase in its profits. Electronic Banking is now adapted by foreign banks outside Lebanon (and soon it can be adapted) by the Lebanese banks. There exists in the market an array of advanced machines to serve customers in a faster pace, and as offer them new services to facilitate their daily transactions, thus easing economic business cycle. Internet is the most advanced ...
  • Key factors that affect consumer satisfaction in online banking in the lebanese banking sector 
    Tannous, Jana (Notre Dame University-Louaize, 2022-06)
    Purpose – With the digitalization of services, banks seek to implement online banking in order to shift from traditional banking and provide customers with the needed services without customers having to physically be present in bank branches. This shift would enable banks to have a wider reach, and would contribute to the efficiency of the banking process. The purpose of this study is to identify the factors that impact consumer satisfaction with online banking services, focusing on service quality, web design, and privacy and security. Design/methodology/approach – This study explores the ...
  • Security of electronic banking in Lebanon : status and prospects 
    Abboud, Joelle P. (Notre Dame University-Louaize, 2005)
    Internet banking is somehow a new technology used by banks to interact with their customers providing them with a wide range of services available online. These services can be classified into 5 categories: informational, administrative, transactional, portal and others. However with these come new challenges, risks and threats when adapting internet banking that are either inherited from the internet or that are specific to the open banking environment. Therefore, specific security requirements to the internet banking environment should be adopted aiming to control these risks and manage ...