Purpose –the purpose of this thesis is to study the perceptions of the nurses and administrative employees at Albert Haykel Hospital concerning a “Management by Walking Around” program applied at that hospital and check whether the elements of management by walking around vary with the demographics of the respondents. Design/methodology/approach –Deductive in nature, this thesis uses descriptive and inferential statistical methods. A survey questionnaire was distributed to the employees of the nursing and administrative departments at Albert Haykel Hospital to study their perceptions regarding ...