The role of employee performance appraisal in the attainment of organizational goals: the case of the marist schools in Lebanon

Abstract

Employee performance appraisal is one of the Human Resource Management (HRM) crucial tools employed by managers to get the best performance from their employees to achieve organizational goals and objectives. The reason is that, employees play a fundamental role in accomplishing organizations’ goals and objectives. Therefore, this study sought to establish the role of employee performance appraisal in achieving organizational goals. The study also sought to ascertain whether job satisfaction mediates the relationship between employee performance appraisal and organizational goals. The subjects of this study comprised of 20 administrative staff (the principals, the deans, the financial administrators, and the quality assurance officers), and 188 teachers selected from the two Marist schools in Lebanon namely: College Mariste - Champville and College Mariste- Notre Dame de Lourdes (Jbail et Aamchit). The study employed a quantitative research design in which data was collected through survey questionnaire and analyzed according to the research hypotheses using SPSS. The findings showed a significant positive relationship between employee performance appraisal and organizational goals. The findings also revealed that job satisfaction mediates the relationship between employee performance appraisal and organizational goals. Based on these findings, it will be worthwhile to recommend to managers, school administrators, and school principals to take the administration of performance appraisal systems seriously to make the best out of it. However, emphasis should be laid on the quality of the performance appraisal process to avoid biases and injustices that may lead to dissatisfaction in employee performance which indirectly and negatively affects input and output and cumulatively the organizational goals and objectives.