Training and job satisfaction attributes : the case of Cimenterie Nationale S.A.L

Abstract

Purpose: this research attempts to investigate the perception of Cimenterie Nationale’s S.A.L employees about four different categories of training attributes (quality of training, benefits, personal commitment and level of satisfaction) and to examine the existence of potential variation of perception with respect to demographic variables, such as age, education level and years of work experience of the different respondents. Design/methodology/approach: this research is a case study using multimethodological approach for data gathering, with qualitative and quantitative tools. The philosophical approach is post-positivism, with inductive reasoning approach. Findings: level of employee satisfaction is associated with demographic variables and training attributes. Research limitations/implications: the main limitation is this research was the timing in the distribution of the survey questionnaire survey, which was a very bust time due to yearly overhauling plans and the Christmas holiday vacations which elongated the time needed to gather the necessary sample to make this research successful. Practical implications: the findings in this research will help Cimenterie Nationale S.A.L in implementing training plans in a more efficient and effective manner, so that employees will have the maximum benefit from the training’s. Originality/value: even though there might be other studies focusing on training and changes it brings to the organization; however this study’s originality is in its covering of the manufacturing industry in Lebanon, specifically Cimenterie Nationale S.A.L, which is one of the country’s biggest employers.