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Browsing FACULTY OF BUSINESS ADMINISTRATION & ECONOMICS by Title

Browsing FACULTY OF BUSINESS ADMINISTRATION & ECONOMICS by Title

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  • Ghannam, Fadia (Notre Dame University-Louaize, 2019)
    Purpose – The purpose of this paper is to explore the determinants of patient satisfaction in the healthcare sector, the links between its factors, and the impact of each factor on the overall satisfaction for its positive feedback on the workflow and progress of hospitals, despite the fact of the rising cost of health care and the high rates of out-of-pocket expenditure in Lebanon. Methodology – A post-positivist philosophical position and a deductive reasoning approach were adopted through this research. This study deals with a case study of the attributes of patient satisfaction of AWMV ...
  • Lara Nabil, Ghafary (Notre Dame University-Louaize, 2014)
    Purpose - The purpose of this thesis is to attempt to investigate the potential existence of an Audit Expectation Gap (AEG) in the Lebanese Commercial Banking Sector and assess the understanding of bank employees of the standards of internal audit as promulgated by both the Institute of Internal Audit and the Lebanese Central Bank. Design/methodology/approach - Deductive in nature, this thesis uses a questionnaire survey to examine the existence of a significant AEG in different areas of audit. Findings - The thesis finds evidence that an AEG exists in the areas of fraud detection and ...
  • Chaanine, Melissa Challita (Notre Dame University-Louaize, 2018)
    Purpose: This study examines the firm's characteristics and the corporate governance factors that influence the auditor change decisions, and observes the market reaction following the announcement of such decisions. Design/methodology/approach: The relation between the firm's characteristics and the corporate governance factors with the auditor change decision is addressed using a logistic regression. The market reaction to the auditor change announcement is tested using the event study methodology. Findings: The results show that the company's size is positively related to the auditor ...
  • El Hajj, Claudette (Notre Dame University-Louaize, 2018)
    Purpose -The purpose of the study is to analyze frameworks barriers and enablers of Lean construction implementation in the Lebanese industry. Design/methodology/approach —A mixed approach in the form of a Delphi group with a prepared interview guide and a questionnaire were used to achieve the research objectives using an exploratory case study. Findings - The framework used in company X is a conceptual and implementation framework The process is internal, and emphasizes on the bottom- up approach using the last planner system as a Lean tool. It consists of preparing a Lean team, focusing ...
  • Elias, Joelle (Notre Dame University-Louaize, 2012)
    The American Foulbrood (AFB) disease is one of the most serious bee diseases affecting the brood, and causing substantial damage to apiaries. The misuse of antibiotics by beekeepers in order to treat AFB has led to elevated antibiotic residues in Lebanon honey products, constituting one of the major trade barriers affecting export activities to the EU territories. The occurrence of the AFB disease is common in Lebanon. In fact, 53% of the Lebanese beekeepers are suffering from AFB infection with an annual loss 1.7% of their colonies. In an attempt to eradicate this disease, beekeepers are using ...
  • Farah, Ronald (Notre Dame University-Louaize, 2007)
    We are living in a world full of relentless change due to the vast effects of globalization. Thus, it is essential to think ahead and be part of this ongoing transformation. This initiative falls within the BLOM bank's vision to be everybody's bank for life and spread services far and wide where it is needed around the globe. Despite the difficult economic and political situation looming over Lebanon since 2005 and beyond the general banking risk that BLOM Bank is exposed to, the bank's strategy is still to grow and increase its earning power through expansion, increase in assets, and maximization ...
  • Farah, Elie Albert (Notre Dame University-Louaize, 2010)
    Bond communications founded in 1989 in Abu Dhabi, UAE, acts as a system integrator and solution provider company (Full Extra Low Voltage System). By 2006 it managed to take its part from the Burj Khalifa, the tallest man-made structure on Earth after implementing projects like Burj El Arab and other prestigious projects in the UAE. Nowadays The Company has the knowhow, capacity, power and reputation to remain a well established company in the UAE. With an estimated 500 Million AED turnover in 2007, Bond Communications easily overshadows its competitors. In 2008 the company was racing ahead of ...
  • Bitar-Karkafi, Catherine Georges (Notre Dame University-Louaize, 2015)
    Purpose -- the purpose of this study is to explore the barriers that hinder women’s advancement to leadership positions in higher education institutions in Lebanon, based on the perception of female academics in three prestigious universities that follow the American system in Lebanon. Design/methodology/approach -- the research is qualitative. The literature review and face to face semi-structured interview are adopted to have a holistic understanding of the glass ceiling type barriers in academia. The in-depth semi-structured interviews are conducted with 34 academic women who have different ...
  • Ghannam, Carla Ghannam (Notre Dame University-Louaize, 2008)
    Byblos Bank, in compliance with its policy to expand its activities overseas and especially in the Middle East region, is planning to open the soonest, a branch of the bank in Qatar. Maintaining the highest levels of group safety, the increasing challenge in technology and creating the most suitable nature of offices, are the major concerns of Byblos Bank. Plan, coordinate and execute the opening of Byblos Bank Qatar, and empower it with a secured and group compliant banking system that meets its needs, are crucial for its expansion. The objective of this projects is to provide a smooth opening ...
  • Hayeck, Michel S. (Notre Dame University-Louaize, 2007)
    This study explores techniques used by Lebanese financial managers to evaluate capital budgeting projects. This study investigates whether Lebanese managers use sophisticated and efficient capital budgeting techniques when making their decision to either accept or reject projects. The main hypothesis states that Lebanese managers are using sophisticated and efficient capital budgeting techniques. Data was collected through a questionnaire distributed to 45 Lebanese firms. Only 30 firms were taken into consideration since the other questionnaires were not completed. A frequency analysis was ...
  • Semaan, Charbel Youssef (Notre Dame University-Louaize, 2007)
    The food service industry is booming in a very high speed these last few years and it is becoming more and more important and we see a lot of competitors in this field. One of the most important companies in the world is Catering Inc. this company is international and we see it in more than 80 countries around the world, one of its expansion is in Lebanon where it distributes healthy and prepared food for Universities and hospitals. As Mm-MBA student and a former worker in this company, we intended to develop this project with the hope of being a good example for an international ...
  • Donerian, Vatche M. (Notre Dame University-Louaize, 2010)
    The explosive growth of wireless as a communication medium offering exciting new business opportunities and demanding that wireless become a new channel of the marketing Communication mix. A study of the technology of the interactive television will be interesting because it helps researchers to understand the contribution of a new information technology for doing business. The aim of this thesis is to gain a better understanding of how companies use interactive television in doing business. I will study the advantages and disadvantages of the interactive television and recommend its implementation ...
  • Abou Antoun, Reine (Notre Dame University-Louaize, 2013)
    The purpose of this research was to investigate the different purchasing clusters at the Lebanese organizational performance. In order to achieve this research objective, two research questions were addressed. (1) How are purchasing functions within Lebanese organizations classified? (2) How do purchasing functions at the Lebanese organizations affect performance outcomes? These research questions have been translated into the following two hypotheses (H1) Purchasing functions within Lebanese Organizations can be classified based on their level of involvement in strategic planning, status in the ...
  • El Hadi, Rina Georges (Notre Dame University-Louaize, 2014)
    Purpose - This research attempts to assess the perceived impact communication has on job prospects in Lebanon utilizing the theories of persuasive communication, heuristic-systematic processing, and halo effect. The topic is studied from both the job interviewer and the job interviewee's perspectives, for it focuses on communication during job interviews. Design/methodology/approach - Deductive in nature, this paper uses descriptive and inferential statistical methods. In order to collect data from both parties involved in job interviews, survey questionnaires targeting job interviewees are ...
  • Jbara, Adib Mamdouh (Notre Dame University-Louaize, 2008)
    Among the many schools in Lebanon, there has been a growing trend for some schools to adopt a new type of Baccalaureate in Lebanon-the International Baccalaureate. This phenomena warrants an investigation especially since the educational system in Lebanon already has a Baccalaureate program. In order to be able to better understand the reasons behind the implementation of a foreign baccalaureate like the International baccalaureate, we must first consider the qualifications of each Baccalaureate program. this study sought to detail both the International and Lebanese baccalaureates and then ...
  • Der-Ghazarian, Nelly (Notre Dame University-Louaize, 2001)
    This thesis presents the important role of the foreign banks in Lebanon during the war and after the war until mid of year 2000. In spite of the significant role and the high customer perception of the foreign banks, their role has deteriorated due to high competition in the banking sector. Mergers and acquisitions within the local banks has created some giant banks, which are making the competition tough and pushing the sector few steps ahead, at the same time surviving as local bank in the market has become questionable for some banks. Alternatively, other foreign banks have arrived to the ...
  • Merheb, Rita Julien (Notre Dame University-Louaize, 2014)
    Purpose-Near Field Communication (NFC) is a new emerging technology with an approach to provide users with lots of new options with a simple, easy and fast way and which will make human life easier. This thesis aim to investigate the willingness of City Mall's customers to accept Near Field Communication (NFC) in the grocery store by exploring the key factors that affects their adoption decision. There are critical success factors that determine whether an adoption of such a technology will be in a successful matter. Design/methodology/approach -The research used a questionnaire to examine the ...
  • Kallas, Elias (Notre Dame University-Louaize, 2012)
    The objective of this study is to determine the major factors influencing consumer behavior in the Lebanese restaurant sector while also examining the application of certain tools used in sensory marketing such as music, scents and colors. Sensory marketing is a a new trend gaining great attention in the marketing field, it uses various tool to tackle consumers’ five senses thus influencing their behavior and perception of a brand. The goal is to achieve brand awareness, differentiation and loyalty. To achieve the research objectives a quantitative research was prepared. A questionnaire was ...
  • Abou Dib, Emile (Notre Dame University-Louaize, 2001)
    The research is a study of Consumer Loans. Also, it explains the different types of loans applied on the worldwide banking sector. After this, it discusses deeply the processes of consumer loans: Loans policy, spirit and conditions of consumer loans. And it comes to some examples of loans from Byblos Bank as being one of the leaders in retail banking products. This project may not have all the required information to the consumer loans conditions. However, it gives ideas that could be useful in any consumer loan process.
  • El Chemaly, Cynthia (Notre Dame University-Louaize, 2018)
    Purpose – The purpose of this research is to explore the factors that influence the Lebanese consumers' perception regarding the c-banking services and to segment and profile the users using the retrieved factors. Design/methodology/approach – A post-positivist epistemology and a deductive reasoning approach were adopted in this research. An online survey was administrated and 323 responses were collected. A factor analysis, regression analysis tests, non-parametric tests and a cluster analysis test were performed using Excel, SPSS, and EViews. Findings – The qualitative findings of this ...

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