Touma, Natalie
(Notre Dame University-Louaize, 2020)
Purpose - The purpose of this study was to understand the effects that a food and beverage
FOH or BOH applicants’ physical appearance characteristics have on recruiters and hiring
decisions in Lebanon. Hiring managers should be aware of physical appearance stereotypes and unethical hiring practices especially when physical appearance isn’t a job requirement.
Design/methodology/approach - A questionnaire was distributed to employers and HR
managers from several F&B organizations in Lebanon. The responses of 240 participants were
analyzed using SPSS. In order to investigate the study’s ...