This thesis presents the important role of the foreign banks in Lebanon during the war and after the war until mid of year 2000. In spite of the significant role and the high customer perception of the foreign banks, their role has deteriorated due to high competition in the banking sector. Mergers and acquisitions within the local banks has created some giant banks, which are making the competition tough and pushing the sector few steps ahead, at the same time surviving as local bank in the market has become questionable for some banks. Alternatively, other foreign banks have arrived to the ...

The research is a study on Total Quality Management in higher education. More specifically, the ways of improvement at NDU will be discussed. Total Quality Management has given very good results in industry and business as a whole. The issue has started gaining in importance in theeducational field. In Lebanon, the quality improvement efforts are still very shy. After a review of the various functions of NDU, a series of interviews were conducted with Human Resources executives in various business entreprises. Moreover, a survey was conducted wih the students at NDU. On the other hand, another ...

As Lebanon's larger banks tap the international markets to increase their capital and long - term resources, the gap between small group of internationally active institutions and the general run of small, mainly family - owned banks continue to grow. Like their larger competitors, Lebanon's smaller banks need to raise capital resources to survive in an increasingly competitive market. In the last few years the Central Bank has encouraged mergers between smaller institutions and the acquisitions of small banks by larger ones. It has put pressure on smaller institutions by raising minimum capital ...

In today's highly competitive global marketplace, many manufacturers are seeking lower cost, higher quality processes in order to increase productivity and enhance flexibility. Many of these manufacturers seek a solution with lower paid workers by either importing them or moving manufacturing operations to low wage locations. Often this is done with disappointing results. Low labor costs are often offset by high turnover rates, low productivity, poor quality of work, high training costs, and high travel and transportation costs. An alternative solution for many manufacturers is automated ...

Purpose – The purpose of this study is to determine the satisfaction drivers that are significant in the workforce of a Lebanese alpha bank and to rank each determined factor in terms of significance/effect on the satisfaction of Lebanese alpha bank employees. Design/methodology/approach – The design of this study will involve surveys distributed to the workforce of a Lebanese alpha bank with the studied variables being derived from the literature review whereas the methodology will follow the post-positivist method of research. As for the approach, it will be a mixture of survey responses and ...

Purpose – The purpose of this paper is to explore the determinants of patient satisfaction in the healthcare sector, the links between its factors, and the impact of each factor on the overall satisfaction for its positive feedback on the workflow and progress of hospitals, despite the fact of the rising cost of health care and the high rates of out-of-pocket expenditure in Lebanon. Methodology – A post-positivist philosophical position and a deductive reasoning approach were adopted through this research. This study deals with a case study of the attributes of patient satisfaction of AWMV ...

Purpose–The purpose of this thesis is to develop a conceptual model that connects factors affecting students’ enrollment in Higher Education Institutions and evaluates the extent to which these factors are influencing institutions’ Value at Risk (VaR). Design/methodology/approach–Structural PCA modeling was employed in this study to examine the association of institutions’ admissions and different influence parameters, and to derive corresponding VaR as a measure of financial risks. Questionnaires were also completed by Grade Ten students of eight different high schools, prior and post orientation ...

Purpose: This research attempts to analyze the impact of demographic factors and card ownership characteristics of Lebanese people on credit spending, and to investigate how total spending varies with respect to the selected variables. Design/methodology/approach: Deductive and quantitative in nature, this study relies on a sample of 2,169 cardholders over a period of sixteen years (2000-2016), and tests nine research hypotheses relating demographic factors and card owner ship characteristics to total spending per client “TSC”. Findings: The findings show that gender, income, settlement method, ...

Purpose: This study has two main purposes. First, Assess and compare the predictive ability of the Exponentially Weighted Moving Average EWMA, the Generalized Autoregressive Conditional Heteroscedasticity EGARCH (1, 1), the Exponential Generalized Autoregressive Conditional Heteroscedasticity EGARCH (1, 1), and the Glosten, Jagannathan, and Runkle Generalized Autoregressive Conditional heteroscedasticity GJR-GARCH. Second, Value at Risk is calculated using the Historical Simulation approach and the Extreme Value Theory. Methodology, Design and Approach: The models’ parameters are estimated from ...

Purpose: The purpose of this study is to explore the ability of EWMA, GARCH (1,1) and EGARCH (1,1) to forecast volatilities of S&P500, SSEC and MICEX, reference to two time periods in the timeframe of the Syrian war. VaR is derived using the HS approach which incorporates in its calculation the volatility of the best chosen model. The added value is the application of EVT in order to determine VaR results, which are compared and analyzed to the results of the HS approach, to define the most accurate approach. Methodology of Work: Returns of the in-sample period prices are used in estimating ...