The shipping industry is a major determinant of the Lebanese trade and service sector. Shipping agencies are now aware that their employees are ever more important in sustaining competitive advantage. Provided by adequate front-line assistance, employees can greatly influence customers’ impressions about the shipping company. This study assessed the relationship between each construct of the role stressors – role ambiguity, role conflict and role overload – and job satisfaction for non-managerial employees. Role ambiguity is a state of misunderstanding a person has about his/her role’s expectations. ...

Oil and gold are considered to be the most two strategic commodities. Crude oil is the world’s most frequently transacted commodity while gold has a leading position among the main precious metals. This thesis examines empirically the relationship between gold prices, oil prices and US dollar index. Monthly data for gold prices, oil prices, US dollar index and other controlled variables over a period of 20 years were selected from Bloomberg platform. This thesis uses a unit root test and the Johansen test to check for the existence of cointegration between each pair of selected variables. Further ...

Succession planning is one of the most critical functions of an organization. This is the process that identifies and assesses the appropriate candidates to handle future responsibilities and to fill key business leadership positions. In family business, the succession process is defined as the transfer of managerial control from one family member to another. My thesis sought to fill a gap in the family business succession planning literature by seeking to gain an understanding of the key factors that develop it successfully. Is your family business a family-first business or a business-first ...

Purpose - This paper has two purposes; attempting to identify a CSR decision making model and exploring the perception of Lebanese business leaders on Green Economy, CSR and their inter-relationships. Design/methodology/approach - Qualitative and Deductive in nature, this paper uses 14 semi-structured and the thematic analysis framework to describe the perception of Lebanese business leaders in the exploratory study, and to test the developed proposition of the CSR decision making model in the conceptual research. Findings - The findings provide evidence to confirm the CSR decision ...

Purpose: The thesis will try the measure the efficiency of Lebanese banks, to rank and rate them using multiple approaches and taking into considerations the effect of bank size. The main objective is to compare the efficiency score to the actual ranking to see if there is any discrepancy and to see if the performance of large banks is better than that of unlisted banks. Design/ methodology/ approach: only top ten Lebanese banks are included in this thesis due to scarcity of information. Data for the study cover the period from 2008 to 2012. For the analysis and ranking of banks ‘efficiency, ...

Purpose: the objective of this study was to analyze the individual and work factors that influence employee retention in the Lebanese insurance companies by reviewing the managers’ and employees’ perspectives. Design/methodology/approach: the information of this analysis was obtained through exploratory interviews and analyzed questionnaire results using the coding system and the Statistical Package for Social Sciences. Findings: the results of the study support the predicting factors (individual and job related) mentioned in the research. The analysis showed that gender, marital status, ...

Purpose - This paper aims at investigating the impact of bank liquidity on the risk-taking behavior of the Lebanese commercial banks. Methodology - To achieve this objective, this study considers the impact of seven variables, namely, liquidity, size, capital, profitability, loan ratio, efficiency and revenue diversification by using a panel data of audited financial statement of Lebanese commercial banks for the period from 2008 to 2015. Three models were tested depending on the definition of risk and eight hypotheses were investigated using the fixed effect model. Findings - Empirical ...

Purpose: This research attempts to study employee job satisfaction at Notre Dame University-Louaize. It examines the existence of potential variations of perception with respect to demographic variables, such as age, gender, tenure, position, education and contact with students. Design/methodology/approach: This research is a case of study that uses the Minnesota Satisfaction Questionnaire as a quantitative data collection tool. The philosophical approach is positivism and deductive reasoning approach. Findings: Level of employee satisfaction is associated with demographic variables. ...

Purpose: This thesis attempts to explore the impact of adoption of online banking, through its various media and communication channels, on branch expansion and overall banks profitability. We use a sample of 17 Lebanese commercial banks constituting 90% of the Lebanese commercial banks sector, from 2004 till 2013. Design/ Methodology/ Approach: this study is based on a quantitative model with a deductive approach. Secondary data was collected from BILANBANQUES to feed into a multiple regression models. The independent variables are the following variables: year adoption of mobile banking, phone ...

Purpose – this paper aims to understand how familiar the Lebanese are with environmentally friendly FMCG and explore the major factors affecting behavior towards these products. In addition to understanding who the Lebanese green conscious consumer is. Ultimately, to have a distinctive study available in Lebanon as a reference for future studies. Design/methodology/approach – this research is mainly confirmatory since it is based on a previous research; however it has an explanatory aspect as well since there were no similar studies published in Lebanon. A deductive approach is used since ...