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Browsing Theses and Dissertations by Author "Daou, Lindos, Ph.D."

Browsing Theses and Dissertations by Author "Daou, Lindos, Ph.D."

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  • The effect of CSR practices on image and perceptions of casino du Liban 
    Keyrouz, Jihane (Notre Dame University-Louaize, 2020)
    In the field of the application of the CSR into the Gambling industry, interests are taking recently a higher attention from researchers’ perspectives for futures studies. The application of CSR practices is approached directly through the importance of customer loyalty with a revisit intention often serving as a key indicator of loyalty. In other words, customers’ perceptions will be adopted in a way to understand how the Casino du Liban establishes a climate of a responsible gambling and ensure a better accountable image for its entity. The study relies on a quantitative method. Its purpose ...
  • The Lebanese mobile banking applications and customer satisfaction : investigating service quality variables in North Lebanon 
    Faek, Joudi Jamil (Notre Dame University-Louaize, 2020)
    Purpose - This study was conducted in order to investigate and analyze the underlying impact that mobile banking applications’ service quality has on customer satisfaction within the Lebanese context, specifically North Lebanon. Design/methodology/approach - Deduction was the reasoning approach embraced in this study. Using an online distributed questionnaire, there was a collection of 157 usable responses. Data was analyzed using SPSS. Moreover, correlations along with regression and other tests were used to test the considered hypotheses. Findings – The hypotheses considered in this study were ...
  • The relationship between alumni engagement factors and donations: the case of Notre Dame University-Louaize 
    Moufawad, Jean-Pierre (Notre Dame University-Louaize, 2021)
    The Purpose of this study is to identify the relationship between the factors of alumni engagement and how the level of engagement will affect alumni donations in Notre Dame University Louaize. Thus enabling Lebanese universities, especially Notre Dame University- Louaize to better understand the alumni community, and hence cater to their needs through creating strategies that take the factors into consideration. The research design adopted a quantitative deductive approach and the results obtained, were through the data collected using statistical techniques. The sample was selected using a ...
  • Service quality and its impact on students' satisfaction and loyality: the case of Notre Dame University-Louiaze 
    Baradhi, Dounia (Notre Dame University-Louaize, 2021)
    The study purpose is to assess students’ satisfaction on services provided by higher education institutions (HEIs) and consequently their loyalty towards the institution. The research design followed a quantitative approach where a questionnaire was developed based on a seven-point Likert scale. Data was collected from 297 students at Notre Dame University-Louaize (NDU) in Lebanon. The results elucidated that the affective component positively and strongly influences students’ satisfaction. Variables related to physical facilities did not outstand in the results so we were not able to conclude ...

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