Purpose-Telecommunications, today, is considered an essential catalyst for economic growth. It has entered a new age of development and increased competition wi th established players. The purpose of this study is to use a sophisticated model to measure the efficiency and productivity of 16 mobile operators in the Middle East market during 2011. Design/methodology/approach-To measure relative efficiency, the study applies the partial factor productivity (PFP) and three data envelopment analysis (DEA) models, the CCR, BCC, and A&P models. The efficiency scores obtained from the PFP and the DEA ...