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Browsing Theses and Dissertations by Subject "Internet banking--Lebanon"

Browsing Theses and Dissertations by Subject "Internet banking--Lebanon"

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  • Consumer perspectives about online banking and ATMs adoption in Lebanon 
    El Chemaly, Cynthia (Notre Dame University-Louaize, 2018)
    Purpose – The purpose of this research is to explore the factors that influence the Lebanese consumers' perception regarding the c-banking services and to segment and profile the users using the retrieved factors. Design/methodology/approach – A post-positivist epistemology and a deductive reasoning approach were adopted in this research. An online survey was administrated and 323 responses were collected. A factor analysis, regression analysis tests, non-parametric tests and a cluster analysis test were performed using Excel, SPSS, and EViews. Findings – The qualitative findings of this ...
  • Customers satisfaction with digital banking channels: the case of the Lebanese banking sector 
    Yazbeck, Michel (Notre Dame University-Louaize, 2020)
    Purpose: The purpose of this research is to study the extent of adoption of DBCs, benefits of usage and service quality and their impact on the overall satisfaction with DBCs, in order to measure the satisfaction of digital technologies in the Lebanese banks, and to learn from this research if adopting digital channels would be beneficial or not for the Lebanese banks in different aspects. Design/methodology/approach: This research adopts a deductive approach, by using the data collected in statistical techniques to obtain significant results. The data was collected using a survey research ...
  • Influence of electronic banking and the internet on Lebanese banking system 
    Darwish, Ali A. (Notre Dame University-Louaize, 1997)
    The purpose of this research project is to show the inflow of technological means that affect business especially Lebanese banks. the Lebanese private sector seeks always to implement technologies that are aimed to provide increase in its profits. Electronic Banking is now adapted by foreign banks outside Lebanon (and soon it can be adapted) by the Lebanese banks. There exists in the market an array of advanced machines to serve customers in a faster pace, and as offer them new services to facilitate their daily transactions, thus easing economic business cycle. Internet is the most advanced ...
  • Key factors that affect consumer satisfaction in online banking in the lebanese banking sector 
    Tannous, Jana (Notre Dame University-Louaize, 2022-06)
    Purpose – With the digitalization of services, banks seek to implement online banking in order to shift from traditional banking and provide customers with the needed services without customers having to physically be present in bank branches. This shift would enable banks to have a wider reach, and would contribute to the efficiency of the banking process. The purpose of this study is to identify the factors that impact consumer satisfaction with online banking services, focusing on service quality, web design, and privacy and security. Design/methodology/approach – This study explores the ...

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