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Browsing Theses and Dissertations by Title

Browsing Theses and Dissertations by Title

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  • Mardini, Samir M. (Notre Dame University-Louaize, 1997)
    This research studies the effect of job enrichment as an intrinsic motivational factor on the job satisfaction of Lebanese commercial bank employees in Muhafazat North Lebanon. This research shows whether or not intrinsic motivation such as job enrichment can be differentiated from extrinsic motivation in affecting performance of the employee. Since job satisfaction plays a significant role in affecting employee performance, the importance of job enrichment as a leading factor to job satisfaction is tested empirically.
  • Baroud, Juliette (Notre Dame University-Louaize, 2018)
    Purpose - The purpose of this research is to study the impact that the adoption of Lean manufacturing principles has on operational performance in Lebanese pharmaceutical industries, while taking into account the employees' characteristics that might affect the constructs. Design/methodology/approach - The philosophical position that was adopted in this research is the post-positivist approach. Moreover, the deductive reasoning was used throughout the paper. A quantitative method was implemented using a questionnaire that targeted some Lebanese pharmaceutical companies. Findings - The perception ...
  • Haddad, Ziad Fouad (Notre Dame University-Louaize, 1995)
    The banking sector in Lebanon has survived bravely despite the fact that it has been seriously and unexpectedly shaken several times in the past few years. This study identifies and clusters 53 out of 72 Lebanese Commercial Banks into groups containing similar and homogeneous characteristics, and measures the direct and indirect effects of capital and assets/equity ratios on profit for 100 Arab banks. Its purpose is to analyze, design, implement, and establish a consistent framework of analysis of bank data. To reach this purpose, the researcher uses cross-sectional secondary data to answer ...
  • Bou Farraa, Nicole (Notre Dame University-Louaize, 2018-12)
    Purpose –The purpose of this thesis is to assess employees’ engagement in the nursing and administrative departments at Albert Haykel Hospital. Design/methodology/approach –Deductive in nature, this thesis uses a questionnaire survey to examine the extent to which the elements of engagement vary with demographic variables of the respondents as well as the existence of a significant linear relationship between them. The analysis of any variation and relationship is manipulated through the use of descriptive and inferential statistical methods. Findings –The results of this study show a variation ...
  • Yammine, John (Notre Dame University-Louaize, 1995)
  • Ghannam, Fadia (Notre Dame University-Louaize, 2019)
    Purpose – The purpose of this paper is to explore the determinants of patient satisfaction in the healthcare sector, the links between its factors, and the impact of each factor on the overall satisfaction for its positive feedback on the workflow and progress of hospitals, despite the fact of the rising cost of health care and the high rates of out-of-pocket expenditure in Lebanon. Methodology – A post-positivist philosophical position and a deductive reasoning approach were adopted through this research. This study deals with a case study of the attributes of patient satisfaction of AWMV ...
  • Der-Ghazarian, Nelly (Notre Dame University-Louaize, 2001)
    This thesis presents the important role of the foreign banks in Lebanon during the war and after the war until mid of year 2000. In spite of the significant role and the high customer perception of the foreign banks, their role has deteriorated due to high competition in the banking sector. Mergers and acquisitions within the local banks has created some giant banks, which are making the competition tough and pushing the sector few steps ahead, at the same time surviving as local bank in the market has become questionable for some banks. Alternatively, other foreign banks have arrived to the ...
  • Abou Dib, Emile (Notre Dame University-Louaize, 2001)
    The research is a study of Consumer Loans. Also, it explains the different types of loans applied on the worldwide banking sector. After this, it discusses deeply the processes of consumer loans: Loans policy, spirit and conditions of consumer loans. And it comes to some examples of loans from Byblos Bank as being one of the leaders in retail banking products. This project may not have all the required information to the consumer loans conditions. However, it gives ideas that could be useful in any consumer loan process.
  • El Chemaly, Cynthia (Notre Dame University-Louaize, 2018)
    Purpose – The purpose of this research is to explore the factors that influence the Lebanese consumers' perception regarding the c-banking services and to segment and profile the users using the retrieved factors. Design/methodology/approach – A post-positivist epistemology and a deductive reasoning approach were adopted in this research. An online survey was administrated and 323 responses were collected. A factor analysis, regression analysis tests, non-parametric tests and a cluster analysis test were performed using Excel, SPSS, and EViews. Findings – The qualitative findings of this ...
  • Raffoul, Marcel (Notre Dame University-Louaize, 1997)
  • Khalife, Christelle Sami (Notre Dame University-Louaize, 2019)
    Purpose – The purpose of this study is to compare corporate social responsibility practices between five different sectors under the hospitality industry; beverage, nuts and oil, casual dining, hotel and fast casual across rural, urban and secondary areas. Design / methodology / approach – This research is qualitative by nature. A comparative case study methodology was adopted using semi-structured interviews with 32 targeted firms under different sectors of the hospitality industry in different Lebanese areas. The design of the interview guide was derived from the ISO framework of sustainability. ...
  • Chlela, Maria (Notre Dame University-Louaize, 2020)
    Purpose – The purpose of this research is to study the difference between the CSR reporting and the CSR execution in the Lebanese banking sector specially during the current financial crisis and lack of trust between the customers and the banks‟ administration as a whole. Design/methodology/approach – To proceed with this study, we used the quantitative method by extracting data and information for 13 Lebanese banks and calculating the sovereign exposure debt of all these banks separately and comparing them to their disclosed CSR practices. Findings – Our research showed that not all CSR actions ...
  • Jabbour, Cynthia (Notre Dame University-Louaize, 1997)
    The same latent problem faces almost all developing countries. This problem is how to develop the society of the country. Before 1990, and for years, economists, politicians and development planners have charged year-to-year progress or decline within a country, by measuring average per capita income. So, clearly, before 1990 and for years development of a society was viewed as the development and growth of the capital resources of the economy, often by neglecting the human dimensions in that society, Current views regarding development, have changed. It is thought that the development of a ...
  • Samrani, Anwar (Notre Dame University-Louaize, 1999)
  • Chekherdemian, Armand Assadour (Notre Dame University-Louaize, 2020)
    Purpose – The purpose of this study is to determine the satisfaction drivers that are significant in the workforce of a Lebanese alpha bank and to rank each determined factor in terms of significance/effect on the satisfaction of Lebanese alpha bank employees. Design/methodology/approach – The design of this study will involve surveys distributed to the workforce of a Lebanese alpha bank with the studied variables being derived from the literature review whereas the methodology will follow the post-positivist method of research. As for the approach, it will be a mixture of survey responses and ...
  • Asmar, Ziad J. (Notre Dame University-Louaize, 2000)
    E-commerce is now becoming one of the largest industries in the world, especially that it is accessible to all communities and markets at very low costs. Lebanon is now witnessing developments in the state, banks and business sectors to embrace this trend and capitalize on it. Major problems and opportunities, however, need to be explored especially due to the complicated technology and advanced nature of the issue.
  • Zgheib, Moussa (Notre Dame University-Louaize, 1999)
    Throughout the war period in Lebanon, the apple refrigeration industry suffered from destruction and disorganization. After the war, the reconstruction plans did not include this industry. Therefore, a chaotic construction of small non-developed refrigerators took place in different regions based on the financial interests of the owners. Further, the quality of results in apple refrigeration was and continues to be a conflicting issue between the owners of the refrigerators and their clients. This study provides a survey and an evaluation of apple refrigeration and focuses on the gaps and short ...
  • Abdallah, Elie (Notre Dame University-Louaize, 2016)
    Purpose -- The purpose of this paper is to explore the structure of switching costs in the Lebanese telecommunication market and investigate its impact on the customer retention taking into consideration the customer attributes that might impact these constructs. Design/methodology/approach -- A post- positivist philosophical position and a deductive reasoning approach were adopted through this research. A mixed method was implemented including a qualitative study using a semi-structured interview technique on one of the two telecommunication operators in Lebanon in order to facilitate a ...

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