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Total quality management in banks : case of HSBC bank Middle East

Arjan, Joyce N. (Notre Dame University-Louaize, 2000)

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Author
- Arjan, Joyce N. (1)
Subject
- Quality of service (Computer networks) (1)
- Total quality management--Case studies (1)
- Total quality management--Lebanon--Case studies (1)
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Date Issued
- 2000 (1)